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Merry Christmas

Q: 2. Can I check the goods before paying?

- For Ho Chi Minh City area: Customers can check the goods upon receipt - before payment. - For other provinces: Please deposit 500,000 VND in advance or pay 100% of the first order value . Due to the nature of fragile and easily scratched products (mirrors, ceramic cups, decorative statues...), Cau Hai does not encourage multiple shipping . Before sending the goods, Mr. Hai will proactively record a real video or make a video call so that customers can carefully check the product - ensuring absolute transparency and peace of mind. We put meticulousness and honesty first – because each item sent is a precious relationship.

Q: 3. If the product is defective, can I exchange/return it?

Mr. Hai supports 1-for-1 exchange for manufacturer defects within 48 hours of receiving the product (with unboxing video). Exchanges are not applicable for reasons of personal taste, aesthetics, or dislike or not suitable for the house.

Celebrate the season with our exclusive Christmas collection

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TRASH BIN - CURTAIN POLE - CLOTHES RACK

Even the smallest details are worth investing in. From the classic carved wooden curtain pole, wrought iron hanger to the gold metal trash can – each piece is a piece that completes a classy living space.

PREMIUM SERVICE FROM HOME DECOR

1. Style consultation & decor coordination upon request
2. Design high-end gift packages
3. Bulk order by theme collection
4. Schedule a 1:1 consultation at the showroom or online
5. Set up a boutique party – a party table at home
6. Gift delivery service & VIP customer care

1. Is the product the same as the picture on the website?

Each product is 100% real shot at Cau Hai showroom, standard studio lighting. However, color may differ slightly due to device screen or actual lighting.

2. Can I check the goods before paying?

- For Ho Chi Minh City area: Customers can check the goods upon receipt - before payment.
- For other provinces: Please deposit 500,000 VND in advance or pay 100% of the first order value . Due to the nature of fragile and easily scratched products (mirrors, ceramic cups, decorative statues...), Cau Hai does not encourage multiple shipping .
Before sending the goods, Mr. Hai will proactively record a real video or make a video call so that customers can carefully check the product - ensuring absolute transparency and peace of mind.

We put meticulousness and honesty first – because each item sent is a precious relationship.

3. If the product is defective, can I exchange/return it?

Mr. Hai supports 1-for-1 exchange for manufacturer defects within 48 hours of receiving the product (with unboxing video). Exchanges are not applicable for reasons of personal taste, aesthetics, or dislike or not suitable for the house.

4. How long will it take to receive my order?

Ho Chi Minh City: fast delivery within working days.

Other provinces: 2-5 days depending on the area.

VIP or urgent orders: please inbox for express delivery support.

FAQ

FAQ - CAU HAI HOME DECOR

Where is Mr. Hai Home Decor?

Official showroom at 166 Ngo Gia Tu, Ward 9, District 10, Ho Chi Minh City .

What products does Cau Hai Home Decor sell?

We specialize in providing high-end, bespoke and luxury decor items such as: vases, sofa cushions, carpets, decorative statues, art lamps and limited couture collections.

How to contact Cau Hai Home Decor?

You can call Hotline: 0383 796 880 , send email to cskh@cauhaihomedecor.vn , or visit website www.cauhaihomedecor.vn .

Does Cau Hai Home Decor deliver nationwide?

Yes. We support nationwide delivery, secure packaging and ensure a premium shopping experience.

Why should you choose Cau Hai Home Decor?

Because we offer unique decor products, bespoke consulting services and luxury experiences , helping customers create sophisticated and classy living spaces.

Products with taste

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Quality commitment